Privacy Policy
Effective Date: January 1, 2026
At Locker & Core Facility Services Ltd. (operating via mateparadeboxs.skin), we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our facility maintenance services.
1. Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about our services, when you participate in activities on the website, or when you contact us. The personal information we collect may include:
- Contact Information: Name, email address, phone number, and physical business address provided via our contact forms.
- Facility Details: Information regarding the nature of your sports facility, maintenance history, and service requirements.
- Automated Information: We automatically collect certain information when you visit, use, or navigate the site. This includes device and usage information, such as your IP address, browser and device characteristics, operating system, and referring URLs.
2. Purpose of Processing
We process your personal information for the following purposes:
- To respond to your inquiries and offer specialized locker room maintenance consulting.
- To send administrative information to you regarding service schedules, contract updates, or changes to our terms.
- To fulfill and manage your requests for facility audits and repair services.
- To improve our website functionality and user experience through aggregated analytics.
3. Third-Party Processors
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted third-party service providers who perform services for us or on our behalf, including hosting providers, customer service software, and email delivery services. These third parties are bound by strict confidentiality agreements and are prohibited from using your personal data for any other purpose.
4. Data Retention and Security
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet can be guaranteed to be 100% secure.
5. Your Privacy Rights (GDPR & CCPA/CPRA)
Depending on your geographic location, you may have specific rights regarding your personal information:
- Access and Rectification: You have the right to request access to and correction of the personal data we hold about you.
- Erasure: You can request the deletion of your personal data under certain conditions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
- Data Portability: You may request a copy of your personal data in a machine-readable format.
6. International Transfers
Our servers are located in the United Kingdom. If you are accessing our website from outside the UK, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information. We ensure appropriate safeguards are in place for such transfers.
7. Contact Us
If you have questions or comments about this policy, or if you wish to exercise your data rights, you may email our Privacy Contact at [email protected] or by post to:
Locker & Core Facility Services Ltd.
442 Sportsman Yard, Block C
Athletics Quarter, Manchester
M11 3EP, United Kingdom